A good dialogue with a new Client always begins with the right questions ... not only questions you ask ... but questions we ask of you ... to guide you through the steps that deal with your very first question ... What's in it for me?
Let's start with questions you ask of us ...
How long do you keep my records? How long should I keep my records?
The short answer to both questions is, "it depends."
For your records, the decision is ultimately yours. There are many suggestions and guidelines to use and you can find them at many different places.
Our clients provide us with many different documents and other information we use in providing services they have engaged us for. We keep the information for various periods of time. However, in no case does our maintaining information relating to a client replace or relieve a client from following his or her own policy or legal requirements for record retention.
For more information on both these questions, please click here. We provide you with some assistance with your own record keeping and we give you our own policy for retaining client documents.
What do you know about our industry?
Most likely a lot. Our diverse experience and staff have encountered most industries. And we only accept clients we are sure we can help.
Are you big enough to handle my problem?
Yes! We cross train our people which gives us the flexibility to respond to your problems on time.
What will this cost me?
Less than you think! We know from experience that if you are currently with a high-powered firm with fancy and expensive office suites, one that relies on slick advertising to attract your business, you are probably paying too much and getting too little in return. We know from experience that when you shop for price only, the quality of the work you get is often inferior. Our experience also tells us that if you are a do-it-yourself kind of person you unknowingly may be making mistakes. This can cost you money and increase the risk of facing other expensive problems in the future, like interest and penalties.
Will I be assigned some junior accountant who is new to the business?
Absolutely not! Some Firms "sell with the suits" while "serving with students". We are careful in our hiring practices. We'll change staff on accounts to better meet our Client's changing needs. We also invest in education. Our staff works together to meet your needs. You will always have access to needed expertise to deal with your individual problem. Under our system, we communicate with each other and make sure the Team Leader is aware and involved every step of the way.
Why should I hire you instead of one of your competitors?
Value. Stop paying too much and getting too little. We deliver more value than the "cheaper but smaller" firms or the "bigger/fancier" firms, who over-charge for the same services we can give you. We give excellent service for a good price. That's value. That's G2MS, PC.
What if I have a comment, question or complaint?
We are happy to hear from you. Please feel free to call the partner-in-charge of your account or send us an email by clicking here. We value your thoughts and opinions, and we'll respond to you as soon as possible.
And in the spirit of defining the assignment as specifically as possible, here are some typical questions we raise with a new or prospective Client
Next step? Let's discuss how we can help you solve your own tax or business financial problem. Click here to send an email...or call us at 717-274-5600.
